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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.
Complexitydifferent
LowMediumLowLow
Timedifferent
45-90 min1-2 hHalf day initial, dann laufend20-45 min
Participantsdifferent
3-123-12Ein Team plus Stakeholder1-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Expectation Map, Alignment Notes, AgreementsPolarity Map, Warning Signs, Balance ActionsTeam API DocumentOwnership Reflection, Action Commitment, Coaching Notes
Tagsno overlap
AlignmentStakeholdersTeam
Systems thinkingTradeoffsLeadership
TeamAlignmentCommunicationService
ResponsibilityLeadershipTeam
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