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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for DACI
Decision Making
DACI
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.
Complexitydifferent
LowMediumLowLow
Timedifferent
45-90 min1-2 h30-60 min20-45 min
Participantsdifferent
3-123-122-101-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Expectation Map, Alignment Notes, AgreementsPolarity Map, Warning Signs, Balance ActionsDACI Matrix, Decision Owner, Decision LogOwnership Reflection, Action Commitment, Coaching Notes
Tagsno overlap
AlignmentStakeholdersTeam
Systems thinkingTradeoffsLeadership
DecisionRolesGovernanceAlignment
ResponsibilityLeadershipTeam
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