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| Criterion |  Facilitation Expectation Mapping |  UX Research Personas |  UX Research Empathy Mapping |  Facilitation Consensus Workshop |
|---|---|---|---|---|
Purposedifferent | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. |
Complexitydifferent | Low | Medium | Low | Medium |
Timedifferent | 45-90 min | 1-3 Tage | 30–60 min | 1-3 h |
Participantsdifferent | 3-12 | Internes Team | 4-8 | 5-30 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop |
Outputdifferent | Expectation Map, Alignment Notes, Agreements | Persona Profiles, Needs Summary, Scenario Notes | Empathy Map, Assumptions List, Research Gaps | Consensus Clusters, Theme Titles, Priority Areas |
Tagsno overlap | AlignmentStakeholdersTeam | ResearchCustomerSynthesis | SynthesisQualitativeWorkshop | FacilitationConsensusWorkshopAlignment |