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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowLowLowMedium
Timedifferent
45-90 min1 h bis mehrere Wochen30-120 min1-2 h
Participantsdifferent
3-121-82-64-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeObservation Notes, Improvement IdeasAlignment Map, Open Issues, Decision Questions
Tagsno overlap
AlignmentStakeholdersTeam
Continuous improvementLeanExperiments
LeanObservationProcessOperations
AlignmentStakeholdersStrategyFacilitation
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