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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Learning Review.
Operations
Learning Review
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for Starfish Retrospective
Agile
Starfish Retrospective
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.When improvement options need to be sorted more finely than just start and stop, it brings observations into clear kinds of action. This makes visible what should be done more, less, newly, or continued.
Complexitydifferent
LowMediumLowLow
Timedifferent
45-90 min1-3 h20-45 min45-90 min
Participantsdifferent
3-123-103-124-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsLearning Review Notes, System Factors, Improvement ActionsLessons learned, Action items, Event summaryStarfish Board, Practice Changes, Experiments
Tagsno overlap
AlignmentStakeholdersTeam
LearningRetrospectiveIncidentOperations
LearningOperationsImprovement
RetrospectiveImprovementExperimentsTeam
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