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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitydifferent
LowHighMediumMedium
Timedifferent
45-90 min2-8 h60-90 min90-180 min
Participantsdifferent
3-122-83-64-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsProblem Analysis, Decision Analysis, Risk PlanSalience Diagram, Strategy per ClassDecision Rights Matrix, Agreement
Tagsno overlap
AlignmentStakeholdersTeam
Problem solvingRoot causeDecisionOperations
StakeholdersFacilitationAlignmentGovernance
DecisionGovernanceAlignmentResponsibility
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