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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
45-90 min30-240 min30-180 min1-2 h
Participantsdifferent
3-121-61-64-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsHypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaAlignment Map, Open Issues, Decision Questions
Tagsno overlap
AlignmentStakeholdersTeam
TroubleshootingProblem solvingDiagnosis
TroubleshootingDiagnosisEngineering
AlignmentStakeholdersStrategyFacilitation
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