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| Criterion |  Facilitation Expectation Mapping |  UX Research HEART Framework |  Engineering Goal Question Metric |
|---|---|---|---|
Purposedifferent | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 45-90 min | 120 min initial, dann laufend | 90-180 min |
Participantsdifferent | 3-12 | 3-6 | 3-6 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Expectation Map, Alignment Notes, Agreements | HEART-GSM Table, Dashboard | GQM Table, Metric Profiles |
Tagsno overlap | AlignmentStakeholdersTeam | MetricsUX researchMeasurementSatisfaction | MetricsMeasurementEngineeringAlignment |
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