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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.
Complexitydifferent
LowLowMediumLow
Timedifferent
45-90 min30-120 min0.5-5 Tage30-60 min
Participantsdifferent
3-122-64-102-8
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsObservation Notes, Improvement IdeasKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdatePower Interest Grid, Strategy per Stakeholder
Tagsno overlap
AlignmentStakeholdersTeam
LeanObservationProcessOperations
LeanContinuous improvementOperations
StakeholdersFacilitationAlignmentPlanning
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