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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Paper illustration for Starfish Retrospective
Agile
Starfish Retrospective
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.When improvement options need to be sorted more finely than just start and stop, it brings observations into clear kinds of action. This makes visible what should be done more, less, newly, or continued.
Complexitydifferent
LowHighLowLow
Timedifferent
45-90 min2-6 h30-60 min45-90 min
Participantsdifferent
3-123-103-124-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsStart Stop Continue Board, Improvement ActionsStarfish Board, Practice Changes, Experiments
Tagsno overlap
AlignmentStakeholdersTeam
CausalityIncidentRoot causeTimeline
RetrospectiveImprovementTeamReflection
RetrospectiveImprovementExperimentsTeam
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