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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
LowMediumLowMedium
Timedifferent
45-90 min1-2 h15-30 min1-4 h
Participantsdifferent
3-124-122-63-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Expectation Map, Alignment Notes, AgreementsAlignment Map, Open Issues, Decision QuestionsRoot cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
AlignmentStakeholdersTeam
AlignmentStakeholdersStrategyFacilitation
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
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