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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Paper illustration for Sailboat Retrospective
Agile
Sailboat Retrospective
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.When a team wants to read momentum, brakes, and risks together, it offers an easily understandable picture of the situation. It makes drive, obstacles, and headwind visible in the same picture.
Complexitydifferent
LowMediumLowLow
Timedifferent
45-90 min45-90 min30-60 min45-90 min
Participantsdifferent
3-122-53-124-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsA3 Report, Action Plan, Root Cause AnalysisStart Stop Continue Board, Improvement ActionsSailboat Board, Risks, Improvement Actions
Tagsno overlap
AlignmentStakeholdersTeam
LeanProblem solvingCoachingOperations
RetrospectiveImprovementTeamReflection
RetrospectiveTeamImprovement
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