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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowLowHighMedium
Timedifferent
45-90 min15-30 min2-6 h1-2 h
Participantsdifferent
3-122-63-104-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsRoot cause notes, CountermeasuresEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsAlignment Map, Open Issues, Decision Questions
Tagsno overlap
AlignmentStakeholdersTeam
Root causeIncidentLeanProblem solving
CausalityIncidentRoot causeTimeline
AlignmentStakeholdersStrategyFacilitation
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