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| Criterion |  Agile Example Mapping |  UX Design Customer Journey Canvas |  Agile Specification by Example |  UX Design Service Blueprinting |
|---|---|---|---|---|
Purposedifferent | When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When business rules need to become precise, it ties language, example, and test together. It sorts work by value, risk, and delivery ability. The result is captured as an Example Table and Acceptance Tests. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. |
Complexitydifferent | Low | Medium | Medium | High |
Timedifferent | 30-60 min | 1-3 h | 60-90 min pro Feature | 0.5-2 Tage |
Participantsdifferent | 3-7 | 3-10 | 3-6 | 6-12 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Example Map, Acceptance Criteria, Open Questions | Customer Journey Canvas, Pain Points, Experience Opportunities | Example Table, Acceptance Tests | Service Blueprint, Fail Points, Ownership Map |
Tagsno overlap | Behavior-Driven DevelopmentRequirementsExamplesRefinement | JourneyCustomerService designCanvas | AgileRequirementsExamplesBehavior-Driven Development | Service designOperationsJourneyBlueprint |