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| Criterion |  Domain Modeling EventStorming |  UX Design Customer Journey Canvas |  Product Discovery Opportunity Solution Tree |  UX Research Customer Journey Mapping |
|---|---|---|---|---|
Purposedifferent | When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When discovery keeps swinging between goals, ideas, and learning loops, it creates clear steering logic. It connects the desired outcome, opportunities, and experiments into a legible structure. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 2-8 h | 1-3 h | 1-2 h Setup, laufend | 2-4 h |
Participantsdifferent | 5-12 | 3-10 | 2-6 | 4-10 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Event Timeline, Ubiquitous Language, Boundaries, Open Questions | Customer Journey Canvas, Pain Points, Experience Opportunities | Opportunity Solution Tree, Experiment Backlog, Learning Log | Journey Map, Pain-point List, Opportunity Backlog |
Tagsno overlap | Domain-Driven DesignEventsDiscoveryWorkshop | JourneyCustomerService designCanvas | DiscoveryOutcomesExperimentsOpportunity | JourneyServiceService design |