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Criterion
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Purposedifferent
When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
2-8 h1-3 h2-6 h0.5-2 Tage
Participantsdifferent
5-123-102-86-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Event Timeline, Ubiquitous Language, Boundaries, Open QuestionsCustomer Journey Canvas, Pain Points, Experience OpportunitiesEvent Model, UI Flow, Commands, Read ModelsService Blueprint, Fail Points, Ownership Map
Tagsno overlap
Domain-Driven DesignEventsDiscoveryWorkshop
JourneyCustomerService designCanvas
EventsBlueprintDomain-Driven DesignBehavior
Service designOperationsJourneyBlueprint
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