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Criterion
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of Experiment Canvas with a method-specific labelled workspace.
Product Discovery
Experiment Canvas
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When experiments become unreadable after the fact, it arranges hypothesis, signal, and learning goal on a single canvas. It separates problem, assumption, solution, and evidence. The result is captured as a Completed Experiment Canvas and a Success Metric.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
2-6 h2-4 h30-60 min1-4 Wochen
Participantsdifferent
2-84-101-53-10 Kunden
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Event Model, UI Flow, Commands, Read ModelsJourney Map, Pain-point List, Opportunity BacklogCompleted Experiment Canvas, Success MetricConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
EventsBlueprintDomain-Driven DesignBehavior
JourneyServiceService design
ExperimentsValidationDiscoveryHypothesis
MVPValidationServiceDiscovery
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