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Criterion
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Purposedifferent
Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
2-6 h1-3 h45-90 min0.5-2 Tage
Participantsdifferent
2-83-103-106-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Event Model, UI Flow, Commands, Read ModelsCustomer Journey Canvas, Pain Points, Experience OpportunitiesContext canvas, Open questions, Shared context notesService Blueprint, Fail Points, Ownership Map
Tagsno overlap
EventsBlueprintDomain-Driven DesignBehavior
JourneyCustomerService designCanvas
ContextFramingRequirementsCanvas
Service designOperationsJourneyBlueprint
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