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Criterion
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for ABC Analysis
Operations
ABC Analysis
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Purposedifferent
Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
2-6 h1-3 h30-60 min1-2 Tage
Participantsdifferent
2-83-101-510-50
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop + async
Outputdifferent
Event Model, UI Flow, Commands, Read ModelsCustomer Journey Canvas, Pain Points, Experience OpportunitiesABC Classification, Focus Rules, Control ListKano Matrix, Feature Classes, Priority Themes
Tagsno overlap
EventsBlueprintDomain-Driven DesignBehavior
JourneyCustomerService designCanvas
PrioritizationOperationsPortfolio
SatisfactionPrioritizationCustomer
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