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Criterion
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
60-120 min60-180 minHalf day2-6 h
Participantsdifferent
2-83-103-123-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Conflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsIncident Timeline, Evidence Log, Delay Analysis, Improvement ActionsLeverage Map, Action StrategyEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
Theory of ConstraintsAssumptionsSystems thinking
IncidentTimelineSite Reliability Engineering
Systems thinkingChangeStrategy
CausalityIncidentRoot causeTimeline
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