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Criterion
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Purposedifferent
The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.
Complexitydifferent
MediumLowHighMedium
Timedifferent
60-120 min30-120 min2-6 h1-3 h
Participantsdifferent
2-82-63-102-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Conflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsObservation Notes, Improvement IdeasFMEA Table, Risk Priority, Mitigation ActionsStandard Work Sheet, Deviation List, Improved Standard, Training Needs
Tagsno overlap
Theory of ConstraintsAssumptionsSystems thinking
LeanObservationProcessOperations
RiskQualityOperationsRoot cause
LeanProcessQuality
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