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Criterion
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Intervention Mapping.
Systems Thinking
Intervention Mapping
Paper illustration for Theory of Constraints Thinking Process.
Systems Thinking
Theory of Constraints Thinking Process
Purposedifferent
The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Intervention Mapping translates a need for change into a planned, evaluable program. The method connects target group, determinants, actions, and measurement into a traceable chain.The Theory of Constraints Thinking Process exposes a system's bottleneck and the logic behind it. It suits situations where many symptoms trace back to the same limiting relationship.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
60-120 min1-3 Wochen1-5 Tage0.5-3 Tage
Participantsdifferent
2-84-12 Beobachtungen4-124-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Conflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsField Notes, Workflow Insights, Pain PointsLogic Model, Change Objectives, Intervention Components, Evaluation PlanCurrent Reality Logic, Conflict Cloud, Future Reality Tree, Implementation Obstacles
Tagsno overlap
Theory of ConstraintsAssumptionsSystems thinking
UX researchObservationContext
ChangeSystems thinkingCapability
Theory of ConstraintsConstraintsSystems thinkingCausality
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