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Criterion
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of DIBB with its method-specific working model.
Product Strategy
DIBB
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
Purposedifferent
The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report.In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving.
Complexitydifferent
MediumMediumLowLow
Timedifferent
60-120 min1-3 Wochen1-2 h45-90 min
Participantsdifferent
2-84-12 Beobachtungen2-83-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Conflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsField Notes, Workflow Insights, Pain PointsDIBB document, Belief list, Bet list, Learning reportForce Field Map, Change Levers, Risk Notes
Tagsno overlap
Theory of ConstraintsAssumptionsSystems thinking
UX researchObservationContext
StrategyDecisionAssumptionsHypothesis
ChangeDecisionStrategy
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