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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.
Complexitydifferent
LowLowMediumLow
Timedifferent
30–60 min30–60 min per interview60-120 min1-2 Tage
Participantsdifferent
4-81 participant per interview2-81-4
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsInterview Notes, Themes, Insight SummaryCommunication Canvas, Stakeholder Messages, Architecture Communication PlanArchitecture Document, Context View, Runtime View, Deployment View
Tagsno overlap
SynthesisQualitativeWorkshop
QualitativeResearchCustomerDiscovery
ArchitectureCommunicationStakeholdersCanvas
ArchitectureDocumentationCommunication
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