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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Surveys method illustration showing its working structure
UX Research
Surveys
A paper-based illustration representing Design Sprint with its core stages and visible working result.
Innovation
Design Sprint
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When the product question is unclear and time pressure is high, the method takes a team from an open idea to a testable solution. It connects problem understanding, decision, and learning in one compact format, lowering the risk of spending a lot of energy on a mere guess.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.
Complexitydifferent
LowMediumHighMedium
Timedifferent
30–60 min3-14 Tage4-5 Tage1-3 Tage
Participantsdifferent
4-850+5-8Internes Team
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsSurvey Results, Charts, Segment InsightsPrototype, Test Findings, Decision RationalePersona Profiles, Needs Summary, Scenario Notes
Tagsno overlap
SynthesisQualitativeWorkshop
QuantitativeResearchValidation
Design sprintPrototypeValidationInnovation
ResearchCustomerSynthesis
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