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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.
Complexitydifferent
LowMedium
Timedifferent
30–60 min1-3 h
Participantsdifferent
4-82-6
Formatsame
WorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsStandard Work Sheet, Deviation List, Improved Standard, Training Needs
Tagsno overlap
SynthesisQualitativeWorkshop
LeanProcessQuality
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Affinity Diagramming
UX Research
Affinity Diagramming
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving