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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Solution Interview
Product Discovery
Solution Interview
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a solution idea is already on the table, it checks how it is understood and evaluated. It looks for resonance, objections, and missing fit early in the conversation.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30–60 min30-60 min je Interview1-2 Tage30-60 min je Interview
Participantsdifferent
4-85-10 Interviews10-305-12 Interviews
Formatdifferent
WorkshopWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsSolution Feedback, Objection List, Validation NotesClick Heatmap, Success Rate, Design RecommendationsProblem Evidence, Risk Notes, Customer Segments
Tagsno overlap
SynthesisQualitativeWorkshop
ValidationInterviewsPrototype
UXNavigationFindabilityValidation
DiscoveryInterviewsValidation
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