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| Criterion |  UX Research Empathy Mapping |  Delivery Shape Up |  Operations Root Cause Analysis |
|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 30–60 min | 6 Wochen Cycle + 2 Wochen Cool-Down | 1-4 h |
Participantsdifferent | 4-8 | 2-4 pro Pitch | 3-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Pitches, Bet-table decisions, Hill charts, Cooldown outcomes | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | SynthesisQualitativeWorkshop | PlanningDeliveryAutonomy | Root causeProblem solvingQualityIncident |
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