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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min20-40 min initial, dann laufend30 min Setup, dann laufend60-90 min
Participantsdifferent
4-83-151-3 maintaining, briefing for everyone3-6
Formatdifferent
WorkshopWorkshop + asyncAsyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsROAM Board, Owner ListRAID Log, Status Report SourceSalience Diagram, Strategy per Class
Tagsno overlap
SynthesisQualitativeWorkshop
RiskAgileTrackingAlignment
RiskTrackingStakeholdersGovernance
StakeholdersFacilitationAlignmentGovernance
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