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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.
Complexitydifferent
LowLowHighMedium
Timedifferent
30–60 min30-90 min0.5-3 Tage45-90 min
Participantsdifferent
4-82-105-153-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsRich Picture, Problem Framing NotesRich Picture, Root Definitions, Conceptual Models, Change AgendaCATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints
Tagsno overlap
SynthesisQualitativeWorkshop
Systems thinkingSoft systemsFramingVisualization
Soft systemsComplexitySensemakingSystems thinking
Systems thinkingFramingStakeholders
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