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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30–60 min60-120 min1-3 Tage1-3 h
Participantsdifferent
4-84-10Internes Team5-30
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsProblem Statement, Scope Boundaries, Assumption List, Next Analysis QuestionsPersona Profiles, Needs Summary, Scenario NotesConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
SynthesisQualitativeWorkshop
FacilitationAlignmentDiscovery
ResearchCustomerSynthesis
FacilitationConsensusWorkshopAlignment
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