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Criterion
Empathy Mapping
UX Research
Empathy Mapping
A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.In early initiatives with many uncertainties, planning quickly turns too optimistic. A pre-mortem makes the expected failure visible in advance and sharpens the view of causes, gaps, and countermeasures.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
LowLowHighHigh
Timedifferent
30–60 min20–45 min2-6 h2-8 h
Participantsdifferent
4-8Small cross-functional group3-102-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsRisk list, Mitigation plan, Assumption logFMEA Table, Risk Priority, Mitigation ActionsProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
SynthesisQualitativeWorkshop
RiskDecisionFailurePlanning
RiskQualityOperationsRoot cause
Problem solvingRoot causeDecisionOperations
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