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| Criterion |  UX Research Empathy Mapping |  UX Research Personas |  Operations Getting Things Done |  UX Research User Interviews |
|---|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. |
Complexitydifferent | Low | Medium | Medium | Low |
Timedifferent | 30–60 min | 1-3 Tage | 1-2 h Setup, laufend | 30–60 min per interview |
Participantsdifferent | 4-8 | Internes Team | 1 | 1 participant per interview |
Formatdifferent | Workshop | Workshop + async | Async | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Persona Profiles, Needs Summary, Scenario Notes | Action Lists, Project List, Review Routine | Interview Notes, Themes, Insight Summary |
Tagsno overlap | SynthesisQualitativeWorkshop | ResearchCustomerSynthesis | ProductivityPlanningTasksExecution | QualitativeResearchCustomerDiscovery |