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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30–60 min1 h bis mehrere Wochen45-90 min0.5-5 Tage
Participantsdifferent
4-81-82-54-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeA3 Report, Action Plan, Root Cause AnalysisKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
SynthesisQualitativeWorkshop
Continuous improvementLeanExperiments
LeanProblem solvingCoachingOperations
LeanContinuous improvementOperations
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