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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
LowHighHighLow
Timedifferent
30–60 minHalf day1-4 Wochen60-90 min
Participantsdifferent
4-83-126-30 Experten4-10
Formatdifferent
WorkshopWorkshopAsyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsLeverage Map, Action StrategyExpert Forecast, Consensus Range, Assumption NotesProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
SynthesisQualitativeWorkshop
Systems thinkingChangeStrategy
ForecastingExpertsDecisionStrategy
FacilitationDecisionProblem solvingWorkshop
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