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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of Lean Startup with its method-specific working model.
Innovation
Lean Startup
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For uncertain business assumptions, the method forces the idea into contact with real market reactions early. It separates wishful picture, assumption, and observable behavior, so that learning becomes faster than planning. This translates uncertainty into measurable insight.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30–60 minWochen bis Monate je Lernzyklus0.5-5 Tage30-120 min
Participantsdifferent
4-82-84-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsHypothesis list, MVPs, Learning reports, Pivot or persevere decisionKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateObservation Notes, Improvement Ideas
Tagsno overlap
SynthesisQualitativeWorkshop
LeanStartupValidationMVP
LeanContinuous improvementOperations
LeanObservationProcessOperations
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