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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
Paper illustration for Change Analysis.
Operations
Change Analysis
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.
Complexitydifferent
LowLowMediumHigh
Timedifferent
30–60 min45-90 min45-120 min1-4 Wochen
Participantsdifferent
4-83-122-66-30 Experten
Formatdifferent
WorkshopWorkshopWorkshop + asyncAsync
Outputdifferent
Empathy Map, Assumptions List, Research GapsForce Field Map, Change Levers, Risk NotesChange Matrix, Cause Hypotheses, Validation Questions, Action ListExpert Forecast, Consensus Range, Assumption Notes
Tagsno overlap
SynthesisQualitativeWorkshop
ChangeDecisionStrategy
ChangeRoot causeTroubleshootingComparison
ForecastingExpertsDecisionStrategy
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