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| Criterion |  UX Research Empathy Mapping |  Operations Failure Mode and Effects Analysis |  Operations Barrier Analysis |  Operations MORT Analysis |
|---|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. |
Complexitydifferent | Low | High | Medium | High |
Timedifferent | 30–60 min | 2-6 h | 2-4 h | Mehrere Tage bis Wochen |
Participantsdifferent | 4-8 | 3-10 | 2-6 | 2-6 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | FMEA Table, Risk Priority, Mitigation Actions | Barrier Inventory, Failure Analysis per Barrier, Action Backlog | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations |
Tagsno overlap | SynthesisQualitativeWorkshop | RiskQualityOperationsRoot cause | Root causeSafetyIncident | Root causeSafetySystemicIncident |