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Criterion
Empathy Mapping
UX Research
Empathy Mapping
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30–60 min1-2 Tage2-8 h1-4 Wochen
Participantsdifferent
4-810-305-123-10 Kunden
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsClick Heatmap, Success Rate, Design RecommendationsEvent Timeline, Ubiquitous Language, Boundaries, Open QuestionsConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
SynthesisQualitativeWorkshop
UXNavigationFindabilityValidation
Domain-Driven DesignEventsDiscoveryWorkshop
MVPValidationServiceDiscovery
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