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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.
Complexitydifferent
LowHighMediumMedium
Timedifferent
30–60 min2-6 h1-2 h1-3 h
Participantsdifferent
4-83-81-83-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsFault Tree, Critical Paths, Cause Hypotheses, Control ActionsConcept Map, Relationship Labels, Knowledge GapsKnowledge Map, Critical Knowledge Areas, Transfer Plan
Tagsno overlap
SynthesisQualitativeWorkshop
RiskRoot causeSafety
KnowledgeConceptsMappingSensemaking
KnowledgeMappingRisk
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