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Criterion
Empathy Mapping
UX Research
Empathy Mapping
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30–60 min2-8 h1-3 h1-2 h
Participantsdifferent
4-85-123-121-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsEvent Timeline, Ubiquitous Language, Boundaries, Open QuestionsKnowledge Map, Critical Knowledge Areas, Transfer PlanConcept Map, Relationship Labels, Knowledge Gaps
Tagsno overlap
SynthesisQualitativeWorkshop
Domain-Driven DesignEventsDiscoveryWorkshop
KnowledgeMappingRisk
KnowledgeConceptsMappingSensemaking
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