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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration of a calm four-quadrant Assumption Map with hypothesis cards and emphasis on important assumptions with little evidence.
Product Discovery
Assumption Mapping
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.When assumptions still sit unordered in the room, it weighs uncertainty against leverage. It makes visible which hypotheses should be checked first.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.
Complexitydifferent
LowHighMediumHigh
Timedifferent
30–60 min1 Tag bis mehrere Wochen45-60 min1-4 Wochen
Participantsdifferent
4-84-102-81-6
Formatdifferent
WorkshopWorkshopWorkshop + asyncAsync
Outputdifferent
Empathy Map, Assumptions List, Research GapsProblem Statement, Prototype, Test LearningsAssumption map, Test backlog, Risk rankingExperiment results, Decision log, Learning summary
Tagsno overlap
SynthesisQualitativeWorkshop
InnovationPrototypeResearch
AssumptionsRiskExperimentsValidation
ExperimentsGrowthAnalyticsValidation
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