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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Reverse Brainstorming
Innovation
Reverse Brainstorming
Paper illustration of Design Charrette with its method-specific working model.
Innovation
Design Charrette
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For persistent errors or blockages, the method shifts the view to the opposite of the desired effect. It exposes the mechanics of failure and makes hidden causes easier to grasp. This makes improvement more concrete and the problem clearer.In a tightly timed design process with many participants, the method pools several lines of thinking in a short time. It brings parallel design energy without letting the discussion tip into endless coordination. This quickly produces solid directions for architecture or space.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30–60 min1-3 Wochen30-60 minHalber Tag bis mehrere Tage
Participantsdifferent
4-84-12 Beobachtungen3-1210-50
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsField Notes, Workflow Insights, Pain PointsReverse Ideas, Risk Themes, Solution IdeasSketches and Concepts, Consolidated Solution Sketch, Prioritized Direction
Tagsno overlap
SynthesisQualitativeWorkshop
UX researchObservationContext
BrainstormingIdeationCreativityRisk
BrainstormingWorkshopCollaborationIdeation
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