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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30–60 min1-2 h60-90 min1-3 h
Participantsdifferent
4-81-84-101-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsConcept Map, Relationship Labels, Knowledge GapsProblem Cluster, Prioritized Challenge, ExperimentArgument Map, Evidence Gaps, Decision Rationale
Tagsno overlap
SynthesisQualitativeWorkshop
KnowledgeConceptsMappingSensemaking
FacilitationDecisionProblem solvingWorkshop
SensemakingDecisionRationale
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