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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min45-90 min30-60 min60-90 min
Participantsdifferent
4-82-62-83-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsCommunication Plan, Channel Matrix, Message CadencePower Interest Grid, Strategy per StakeholderSalience Diagram, Strategy per Class
Tagsno overlap
SynthesisQualitativeWorkshop
CommunicationStakeholdersDeliveryPlanning
StakeholdersFacilitationAlignmentPlanning
StakeholdersFacilitationAlignmentGovernance
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