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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30–60 min45-90 min1-3 Tage60-120 min
Participantsdifferent
4-82-6Internes Team2-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsCommunication Plan, Channel Matrix, Message CadencePersona Profiles, Needs Summary, Scenario NotesCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
SynthesisQualitativeWorkshop
CommunicationStakeholdersDeliveryPlanning
ResearchCustomerSynthesis
ArchitectureCommunicationStakeholdersCanvas
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