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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowMediumLow
Timedifferent
30–60 min45-120 min30-60 min
Participantsdifferent
4-82-62-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsChange Matrix, Cause Hypotheses, Validation Questions, Action ListFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
SynthesisQualitativeWorkshop
ChangeRoot causeTroubleshootingComparison
Root causeQualityOperations
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration with architecture components and concrete change tasks for comparison.
Architecture
SAAM (Software Architecture Analysis Method)
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving