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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of several people silently writing ideas and passing sheets around with arrows.
Innovation
Brainwriting
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of Design Charrette with its method-specific working model.
Innovation
Design Charrette
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When loud voices or hierarchy distort the idea search, the method creates a quiet entry into joint development. It gives everyone thinking space and gathers contributions without social brakes, making diversity more visible and easier to build on.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.In a tightly timed design process with many participants, the method pools several lines of thinking in a short time. It brings parallel design energy without letting the discussion tip into endless coordination. This quickly produces solid directions for architecture or space.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min15-30 min30–60 min per interviewHalber Tag bis mehrere Tage
Participantsdifferent
4-83-121 participant per interview10-50
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsIdea sheets, Expanded concepts, Prioritized listInterview Notes, Themes, Insight SummarySketches and Concepts, Consolidated Solution Sketch, Prioritized Direction
Tagsno overlap
SynthesisQualitativeWorkshop
BrainstormingCollaborationInclusionIdeas
QualitativeResearchCustomerDiscovery
BrainstormingWorkshopCollaborationIdeation
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