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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
30–60 min2-4 h1-4 hMehrere Tage bis Wochen
Participantsdifferent
4-82-63-82-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsBarrier Inventory, Failure Analysis per Barrier, Action BacklogProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanMORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations
Tagsno overlap
SynthesisQualitativeWorkshop
Root causeSafetyIncident
Root causeProblem solvingQualityIncident
Root causeSafetySystemicIncident
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