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| Criterion |  UX Research Empathy Mapping |  Operations After-Action Review |  Operations 8D Problem Solving |
|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Low | Low | High |
Timedifferent | 30–60 min | 20-45 min | 1-6 Wochen |
Participantsdifferent | 4-8 | 3-12 | 4-10 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Lessons learned, Action items, Event summary | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | SynthesisQualitativeWorkshop | LearningOperationsImprovement | QualityProblem solvingRoot cause |
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